Incredible quality and delightful service.

After staying in Japan for a few months, I fell in love with their kakebuton comforters. When I arrived home in the US, I researched where I could purchase one and decided to order from Takaokaya.

I wanted the kakabuton for my Western-sized bed, so I sent an email to create a custom W210 x L230cm kakefuton. Valery responded promptly with perfect English and sent me an invoice so I could pay.

The kakefuton took around a week to create and another week to arrive via DHL. I unboxed it and found a hand written note from Valery expressing her gratitude for my support. That put a smile on my face. I took the futon out and was immediately impressed. Not only was the comforter beautiful, but the design and craftsmanship were perfect.

The Onando fabric has a deep, rich blue tone to it and the kibata unbleached cotton shell is unbelievably soft. The cotton stuffing is packed tight, giving it a lot of heft. This is the exact quality that I've come to expect from Japanese artisan goods.

As for functionality, it keeps me warm on the coldest of Minnesota's winter nights. In fact, it is so warm that I could get away with turning off the house heating at night. It should be noted that it isn't practical to sleep under the kakefuton in the summer months. It is far too warm.

A booklet of care instructions was included in the box. It is not machine washable and its weight makes it difficult to properly hang dry. They claim that airing it out under the sun is necessary. I don't make a conscious effort to do this, but the sun does shine on it and I haven't had any issues with it smelling.

I was concerned about staining it, so I contacted Valery again to get a custom frame-style cover made. The ordering and shipping process was the same as the comforter. The frame-style cover maintains the same style as the comforter, but I got it in Shibori Green fabric. I am happy with that choice since it adds a pop of Japanese style flare to my room.The cover does exactly what it should: protect and maintain the appearance/feel of the kakefuton.

Regarding pricing, I spent nearly 700 USD on the kakefuton and the cover (shipping + duties included). I am okay with paying high prices for superb craftsmanship, but it can be scary to spend that much when you're not able to see the items in person beforehand. Nonetheless, it worked out in my case.

I've had the kakefuton for around two years now and it doesn't look a day older than when I received it. I love my comforter and would highly recommend Takaokaya.

Shiki Futon Mattress and Cover Set

The pillow is very soft, supportive, and just the right size. It took a little while to arrive, which was completely understandable considering the distance and the current global situation, but it was well worth the wait.
I’m especially impressed with the shape, the beautiful design, and the craftsmanship. I really appreciate the handmade aspect of the pillow, particularly the way the material is printed and finished.
Most importantly, it is very comfortable to sit on.
Thank you very much for creating such a wonderful product.

thoughtful customer service, beautiful mats

First of all, I would like to extend my gratitude to Takaokaya cconcerning two main things. I have never owned a Shiki-Futon mattress before and I found the website easy to navigate with just enough options to be able to make, in reality, a chance purchase. Secondly, the customer service courtship was brief and amicable considering the circumstances of another war in the middle-east constraining worldwide shipping. The item arrived only slightly delayed because of this particular circumstance but I felt secure in the wait as I was kept up to speed about the process and developments.
To the staff at Takaokaya; Thank you again for your care and craftmanship. I hope to return to ask your services again in the future.

I purchased the shiki futon and cover set. They are very good quality and durable. As a stomach sleeper who likes a very firm mattress, the futon has been very comfortable

I love this thing! It’s just as described, and super soft without feeling synthetic at all.

My five zabuton pillows turned out perfectly. Beautiful fabrics and skilled craftsmanship. Very satisfied.

We're very happy with our purchase! The futon is incredibly comfortable to sleep on, the craftsmanship is superb and the love and care put into it really shows! The cover set we got is lovely, the pattern we chose is very pretty and overall the quality of the materials in general is amazing! 5 stars! (We didn't expect it nor consider it as a factor, but the futon has a really lovely fragrance!)

Great quality and wonderful craftsmanship

Der natürliche Duft meines Futons, seine heimelige Ausstrahlung schenkt mir ein Gefühl der Heimat hier in Thailand !

Bonjour

Un pur bonheur de dormir sur ce futon de qualité.je l'ai reçu directement du Japon sans encombre,avec un échange professionnel de la part de Mme Nanako. Un bout de Japon accessible pour tout ce qui aime ce magnifique pays.

Lightweight and comfortable, great quality I highly recommend!