Contact information

Legal Company Name: Takaoka Futon Co., Ltd. (株式会社高岡)

Brand: Takaokaya (洛中高岡屋)

Customer Support & Inquiries

For questions regarding handcrafted products, custom orders, lead times, international shipping, or wholesale inquiries, please reach out to our international support team:

Headquarters & Showroom Location

Address:

Takaoka Futon Co., Ltd.
242 Kintoyokocho, Shimogyo-ku,
Kyoto, 600-8331, Japan
Telephone: +81-(0)75-341-2251

Business Hours

  • Operating Hours: Monday – Friday, 9:00 AM – 5:30 PM (JST / Japan Standard Time)
    (Note: We are occasionally open on select Saturdays)

  • Closed: Weekends (Saturday & Sunday), Japanese National Holidays, Golden Week (late April – early May), Summer Holidays (mid-August), and Year-End/New Year Closures.

Inquiries received outside of business hours or during Japanese national holidays will be addressed on the following business day.