ANNOUNCEMENT

Notice of Silver Week Holiday & Important Update on Store Checkout

Thank you for always supporting Takaokaya.
We would like to inform you of the following two points:

Silver Week Holiday Notice

Please be informed that our customer support will be closed from September 19th to September 23rd for the Japanese Silver Week holidays. We will not be able to respond to inquiries during this period. However, our online store remains open 24/7, so you can continue to browse and place orders at any time! We will resume responding to all inquiries sequentially starting on September 24th. It may take a little longer than usual for us to get back to you, and we truly appreciate your patience and understanding.

Update Regarding Website Renewal & Checkout Issues

Following our recent website renewal, we are currently experiencing a technical issue where customers in certain regions are unable to complete their purchases. We apologize for the inconvenience this may cause.

Our team is currently working hard on further improvements to resolve this issue as soon as possible. In the meantime, if you are unable to check out but would like to make a purchase, please reach out to us directly. We will be happy to calculate a shipping estimate and assist you with your order.

Thank you for your continued support!

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