Notice about Shipping to the United States
According to Japan Post, due to new U.S. customs regulations, they will temporarily stop accepting certain types of mail to the United States from August 27, 2025.
What’s affected: small packets, parcels, and EMS (goods) containing gifts over US $100 or goods for sale.
What’s not affected: letters, postcards, printed matter, EMS (documents), and gifts under US $100.
As an alternative, shipments can be sent by UGX (U-Global Express), which complies with the new U.S. customs rules.
👉 [Read More]
💌 For Our Customers (Updated September 1):
-
Orders already received: We will contact you to confirm whether you prefer to wait until the temporary suspension is lifted, or proceed with shipping by UPS with the additional cost at your expense.
-
New orders: If you let us know the products and quantities you would like to order, we can check the shipping rate by UPS instead of EMS and provide you with the options.
We sincerely apologize for the inconvenience and thank you very much for your kind understanding.
Warm regards,
Takaokaya
Comments
Hello, I would like to order a few of your products; however, due to the current shipping situation, it seems not possible. However, I see your post says UPS is possible to use as an alternative. Is it possible to ship via UPS? Or is it totally out of reach at this time?
Regards.
For reference as to the requested products
x1 Basic Sleep Set – Containing 355.00 USD
x1 Futon 017 Onando
x1 Cover 017 Onando
x1 Pillow 017 Onando
x1 Futon Comforter and Cover Set – Containing 276.00 USD
x1 Single (150×210cm)
Color 017 Onando
Total Cost (Shipping Not Included) – 631.00 USD