About Shipping to the United States

Dear Customer,

We usually ship orders to the United States via EMS (Japan Post), UPS, or DHL, selecting the provider that offers the most reasonable shipping cost for each item.

However, due to changes in U.S. customs regulations implemented in August, Japan Post has temporarily suspended EMS shipments to the United States.
Currently, we can ship all products to the U.S. via UPS or DHL.

At this time, the following items are still available for purchase and can be checked out directly online, as we have set shipping costs for these items:

• Shiki Futon Mattress

• Shiki Futon Mattress and Cover Set

• Kyoto Basic Sleep Set

• Shiki Futon Cover

• Kake Futon Comforter

• Kake Futon Comforter and Cover Set

• Kake Futon Cover

• Kake Futon Frame-Style Cover

• Long Pillow

• Unit Square Tatami

• Tri-Fold Tatami

• Second Life Collection

If you are interested in other products not listed above and would like to know the shipping cost with the currently available providers, please feel free to contact us at intl@takaoka-kyoto.jp. We would be happy to provide a quotation.

We sincerely apologize for the inconvenience and greatly appreciate your kind understanding.
If you have any questions regarding shipping, please don’t hesitate to reach out to us at intl@takaoka-kyoto.jp.

Warm regards from Kyoto,
Takaokaya